Information you share
When you create an account, place an order or contact us, we receive the information you provide, including your name, email address, delivery details, phone number and message. Optional pet profiles help you keep pet details with your account.
How we use it
We use this information to manage accounts, fulfil orders, provide order updates, answer support requests and protect the store from misuse. Delivery details may be shared with the courier handling your order.
Store security
Firebase App Check and reCAPTCHA check browser and security signals to help protect checkout and support forms from automated misuse.
Accounts and storage
Firebase provides account authentication, database and product media hosting. Your browser remembers your bag, favorites and display preferences using local storage. Current order details may be kept in the browser session so you can view your receipt.
Payments
Cash on delivery is the supported payment method when enabled. HappyWag does not collect card numbers through checkout.
Your choices
You can update your saved profile and address in your account. Contact us to request access to, correction of or deletion of personal information. Records needed to fulfil orders or meet applicable obligations may need to be retained.
Additional store information
Contact the HappyWag team with questions about your information.